If you spend a lot of time in the digital world, then blue-blocking glasses are a must for your health. But, not all blue-blocking glasses are created equally. So, we want to break down a few of the most common questions asked about blue-blocking glasses, and Felix Gray specifically.
What is Felix Gray’s return and/or exchange policy?
Felix Gray offers a risk-free, 30-day trial on their glasses. Since they are a completely online platform, they want to make sure you have the right fit. If you don’t, they will happily take the glasses back.
However, if you want to exchange your glasses for a different style, they can process that request as an exchange instead of a return. Either way, Felix Gray wants you to be satisfied with your purchase, so their return/exchange policy is flexible.
Does Felix Gray have a warranty?
Yes, they do offer a standard 1-year warranty against manufacturing defects. The warranty includes defects in:
They also offer lens replacements for $100 for the prescription Felix Gray glasses. If you purchase any of the other products, the lens replacement is $50 instead. If you need help with the warranty or a lens replacement, just shoot them an email at [email protected].
How do I clean my Felix Gray lenses?
According to the brand, the microfiber cloth should be sufficient for cleaning any smudges or dirt from the lenses. However, for tough smudges, you can use lotion-free soap/dishwashing liquid and water with your microfiber towel.
They do NOT recommend the following:
- Use of hot water or any chemical-based cleaners on the lenses
- No leaving your Felix Grays in the car, on top of a heater, or in an enclosed, unvented space for extended amounts of time since heat and chemicals can affect the AR coating
- Avoid using hairspray around your Felix Grays, as it can also damage the integrity of the lenses’ AR coating.
Does Felix Gray offer an eyeglass repair service?
Yes, they do. All you have to do is shoot them an email to [email protected] and let them know which services you need for your glasses. Their price list varies based on the services required. But, all of their eyeglass repair prices include prepaid shipping to and from, repair and packaging. The repair service prices range from $30 – $150.
Does Felix Gray sell any other products besides blue-blocker glasses?
Yes, in fact, they do. They also sell
- Kids glasses
- Sleep glasses
What exactly are blue-blocking glasses?
Blue-light blocking glasses are glasses designed to block the supposedly harmful health effects of blue light-emitting screens. The claims are that blocking blue light can help reduce
- Blurred vision
- Dry eyes
- Eye fatigue
- Sleep pattern disruption
However, there has yet to be any conclusive scientific studies or research proving the validity of the blue-blocker claims. So, proceed with caution regarding these sorts of claims. It’s probably wiser to perform your own independent research to see how they affect you individually.