As a parent, choosing the right toys for your child can be daunting. So, we are doing our part to help answer the most common questions posed about the Lovevery product line to help you make the most educated decision for your little one.
How long does Lovevery take to ship?
If you qualify for their free ground shipping option, then you can expect your Lovevery kit to show up within 3-5 business days. If you are an international customer though, you’ll need to go to the Lovevery European page.
What is Lovevery’s returns policy?
Lovevery wants all of their customers to be 100% satisfied with their products. Due to that, they offer a 30 day return policy. This policy is active for 30 days after your product is delivered and must be returned in the original packaging. Return shipping is free within the United States and Canada.
How can I manage my Lovevery subscription?
You’ll need to login to your customer account in order to manage your Lovevery subscription. If you want to change or cancel your next subscription order, you’ll need to do so within 3 days prior to the next ship date.
How does the Lovevery baby registry work?
The Lovevery baby registry works just like other baby registries, which should make the process fairly familiar. You’ll first need to set up your registry by entering your information and then just choose the products you’d like to register for.
You can choose which products you’d like to have funded first, as well as an end date for the registry. Once the end date is reached, if all products haven’t been funded, then you’ll have the ability to purchase them with a completion discount. If you choose not to do that, then you’ll be issued a gift card after 2 weeks instead.
Can I order Lovevery replacement parts?
Yes, you can order replacement parts for anything lost from any of the Lovevery kits. In order to do so, you’ll need to email them directly. From there, they can help you order exactly which parts you need to complete your set again.
How do I clean my Lovevery products?
This will depend upon which pieces you are trying to clean from your Lovevery products. The following items can go in the washing machine, on gentle cycle, cold temperature:
- The Activity Mat
- Learn to Focus Zone
- Montessori Ball
All wooden and plastic components should not be put in the washing machine. Instead, they should be wiped down with a damp cloth as needed.